Terms & Conditions.

We provide creative and marketing support that may include website and landing-page design, sales funnels, lead magnets, copywriting, email sequences, branding, content assets, CRM setup, automations, and related strategy or implementation work.

What you receive depends on the package, proposal, checkout description, or written scope agreed to for your project. A feature, deliverable, revision, ongoing support service, or third-party subscription is included only if it is identified in that scope.

We may update our publicly displayed services, packages, and pricing from time to time. Those changes do not automatically change the scope or price of work we've already agreed to provide.

Pricing and payment schedules are explained at checkout, on an invoice, or in your accepted proposal or service agreement. Unless that document says otherwise, listed service fees do not automatically include outside expenses such as software subscriptions, advertising spend, domain names, hosting, premium fonts or images, or other third-party charges.

• Payment timing: Pay invoices or installments according to the terms you agree to when purchasing or approving a project.
• Payment processing: Transactions may be handled by outside payment providers, including providers linked from our checkout pages. Their processing terms may also apply.
• Additional work: Requests outside the agreed scope may require a separate quote and approval before we begin.
• Overdue balances: If a payment is overdue, we may discuss a revised schedule or pause work where the applicable agreement and law allow.

Any deposits, installment commitments, or fees described as nonrefundable must be disclosed in the applicable purchase or service terms; we do not add those conditions retroactively.

Great projects are collaborative. To help us deliver the agreed work, you may need to provide timely feedback, accurate information, brand materials, required accounts or access, and decisions or approvals along the way.

By supplying content, images, logos, testimonials, contact lists, or other project materials, you confirm that you have the right to use and share them for the project. You are responsible for reviewing the accuracy of your business claims, pricing, policies, offers, legal disclosures, and customer-facing content before publication.

You also remain responsible for following applicable laws and platform rules for your business, including any required permission to email or text your audience. We can help set up the tools, but we do not replace your legal, accounting, or compliance professionals.

Any delivery schedule, milestone, number of revisions, or review window will be outlined in the applicable project documents. Timelines may depend on receiving your content, access, feedback, and approvals when needed.

If you request substantial changes after approving a direction, add new deliverables, or change the scope, we may need to revise the timeline or quote. We'll communicate proposed changes before treating them as additional paid work.

Third-party outages, delayed integrations, unavailable accounts, or factors outside our reasonable control can also affect delivery. We'll make reasonable efforts to keep you informed and work toward a practical next step.

Because our work can range from a small creative deliverable to a custom multi-stage build, cancellation and refund arrangements may differ by service. Your accepted checkout terms, proposal, or service agreement determine the specific policy for your purchase, subject to any rights provided by applicable law.

If you need to cancel or pause a project, please contact us in writing. We'll review the agreement, work completed, outstanding charges, any agreed payment commitments, and what materials or deliverables can be provided at that point.

Your project agreement should identify which final, client-specific deliverables you will own, receive a license to use, or have access to after the agreed payments are made. The transfer or license of rights is governed by that agreement and any applicable third-party licenses.

Materials that existed before a project—including our methods, reusable frameworks, processes, templates, working files, and know-how—do not automatically transfer with a finished project. Likewise, stock images, software, fonts, plugins, themes, and other third-party materials remain subject to their own licenses and ownership rules.

Unless we expressly agree otherwise, drafts, unused concepts, and unselected creative directions are not included in the final handoff. We'll follow any written agreement about whether and how completed work may be featured in a portfolio or case study, and we won't intentionally publish your confidential or unpublished materials without appropriate permission.

Many projects connect with tools we do not own or control, such as CRM systems, website hosts, domain registrars, email platforms, payment processors, and design applications. Depending on your scope, these may include HighLevel and other providers selected for your project.

External providers set their own prices, service rules, availability, security practices, and technical limitations. Unless specifically included in your scope, ongoing account charges, renewals, usage fees, licenses, and platform maintenance are your responsibility. You are also responsible for keeping appropriate administrator access to accounts you own.

We cannot promise that third-party tools or integrations will remain unchanged, continuously available, or compatible forever. If an outside provider makes a significant change, any additional remediation work would be discussed according to your service agreement.

We ask that you use our website and services in a lawful, respectful way. Please don't:

• Attempt unauthorized access to our website, accounts, systems, or another person's information.
• Submit malicious code, impersonate another person, or interfere with the website's normal operation.
• Copy, resell, or present our website content, branding, or proprietary materials as your own without permission.
• Use any systems we configure to send unlawful spam, mislead customers, or otherwise violate applicable laws or platform policies.

Unless otherwise indicated, the content, branding, text, design, and original materials on this website belong to Social Savvy Solutions or are used with permission. Viewing the site does not grant a right to reproduce or commercially reuse them.

We bring strategy and care to our work, but business results depend on many factors beyond a page, funnel, campaign, or automation. Unless we expressly promise a specific deliverable in writing, we do not guarantee particular revenue, leads, sales, rankings, traffic, conversions, or other business outcomes.

Examples, testimonials, and past client results are provided for context and are not a promise that your results will be identical. Your own offer, audience, pricing, follow-through, market, and ongoing activity all play a role.

We aim to keep our website useful and accessible, but it may occasionally be unavailable, incomplete, or changed. To the extent permitted by law, the website is provided without a guarantee of uninterrupted access. Any warranties expressly included in a separate service agreement will continue to apply.

Each party is responsible for its own obligations under an applicable service agreement and for compliance with laws that apply to its activities. You're responsible for final business decisions, use of your accounts, and reviewing and approving materials before they go live.

To the fullest extent permitted by applicable law, Social Savvy Solutions is not responsible for losses caused by third-party outages, changes to outside platforms, client-provided information, unauthorized modifications after delivery, or circumstances outside our reasonable control. Any negotiated limitations of liability in your service agreement apply to that project.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limits any mandatory consumer or other statutory rights.

During a project, we may exchange access credentials, business plans, creative drafts, campaign information, and other nonpublic materials. We'll handle confidential information in accordance with our applicable agreements and use reasonable care with information entrusted to us. Please share account access through an appropriate secure method rather than sending passwords through ordinary email when possible.

Our Privacy Policy explains how personal information may be collected, used, and shared through our own website and business operations. For customer or lead information we handle on behalf of a client, that client's instructions, agreements, and privacy responsibilities may also apply.

Links to other websites or services are provided for convenience. We are not responsible for third-party content or policies, and we encourage you to review their terms before using them.

We may revise these Terms to reflect changes to our website, services, or legal obligations. When updated, we will post the new version here and change the effective date. Updates do not automatically rewrite a signed agreement for an existing project. If additional notice is required by law, we'll provide it.

We hope any concern can be resolved with a direct conversation first. For disputes related to paid services, please refer to the dispute-resolution and governing-law provisions in your signed agreement, if any.

For matters not covered by a separate written agreement, these Terms are intended to be governed by the laws of [CONFIRM GOVERNING STATE], without overriding mandatory laws that apply to you.

Want clarification about a package, payment, project scope, or one of these terms? Ask before making a purchase or approving a project. We want both sides to know what to expect.