Privacy Policy for Social Savvy Solutions

At Social Savvy Solutions, ("we," "us," or "our") are committed to safeguarding the privacy of our website visitors and service users ("you" or "your"). This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with U.S. privacy laws and international data protection standards. Please read this policy carefully to understand our practices regarding your personal information and any other websites, apps, or services owned and operated by Social Savvy Solutions (collectively referred to as the "Services").

1. Introduction

This Privacy Policy informs you of how Social Savvy Solutions collects, uses, stores, and shares your personal data. By visiting our website or using our services, you agree to the terms outlined in this policy. We may update this policy occasionally to reflect changes in legal obligations or business practices, and we encourage you to review it regularly. We will notify you of any significant changes via email.

If you disagree with this Privacy Policy, please discontinue the use of our services and contact us if you have any concerns.

2. What Personal Information We Collect

We collect personal information you voluntarily provide to us when you:

Sign up for our newsletter or email list: This includes your name and email address, purchase products or services: We collect your payment details (processed via a secure third-party system), billing address, and contact information. Fill out forms on our website: Any personal data entered in forms (such as name, email, or phone number) is collected and stored. Contact us via email, social media, or messaging apps: The information you provide in these communications, such as name and contact details, is stored. Engage with our social media platforms: If you comment, like, or share content on our social media accounts, we may collect your public profile information.

Additionally, we may collect certain information automatically through cookies, tracking technologies, and analytics tools when you use our website. This information includes:

IP address and device identifiers Browser type and version Browsing actions and usage patterns on our site (e.g., pages viewed, time spent, clicks)Referral source (how you arrived at our site) Geolocation data, if enabled on your device Marketing preferences and behavior when engaging with our email campaigns or advertisements

3. How We Use Your Information

We use the personal data collected from you for several purposes, including but not limited to:

To provide and improve our services: We use your information to deliver products and services you purchase, as well as to enhance the user experience on our website. Marketing and communications: We send promotional emails, newsletters, and special offers to subscribers. You can opt-out at any time by using the unsubscribe link in our emails. Customer support: We use your information to respond to your inquiries and troubleshoot issues. Processing transactions: We use third-party payment processors (e.g., Stripe, PayPal) to handle financial transactions, and we do not store sensitive payment information. Customizing your experience: We may use cookies and analytics to personalize your website experience and provide content tailored to your interests. Analytics and research: We analyze website traffic and engagement to improve our offerings and understand customer preferences.

We will only process your personal data for legitimate business interests and in compliance with applicable laws.

4. Legal Bases for Processing

In accordance with U.S. privacy laws and

General Data Protection Regulation (GDPR)

(for EU residents), we process your data based on the following legal grounds:

Consent: By opting into our email list, newsletter, or providing your personal data for other purposes, you grant consent for us to process your data. You may withdraw consent at any time by contacting us. Performance of a contract: When you purchase a product or service, we process your data to fulfill the terms of the contract (e.g., delivery of products or services).Legitimate interests: We may process your data for purposes such as improving our business offerings, conducting analytics, and communicating with you about products or services. Legal obligations: In certain cases, we may be required to process your data to comply with applicable legal requirements.

5. Your Rights as a U.S. Resident

Under U.S. privacy laws, including the

California Consumer Privacy Act (CCPA)

, you have several rights regarding your personal data:

Right to Know: You have the right to request what personal data we have collected about you, including the categories of data and the purpose for which it is used. Right to Deletion: You can request that we delete any personal information we have collected, subject to certain legal obligations. Right to Opt-Out of Sales: If we engage in the sale of personal data (we currently do not), you can opt-out of having your data sold to third parties. Right to Non-Discrimination: You will not be penalized or discriminated against for exercising your data rights under the CCPA.

To exercise these rights, please contact us at [email protected] We will respond to requests within the time frames required by law.

6. Data Security

We take reasonable and appropriate steps to protect your personal information from unauthorized access, disclosure, or misuse. This includes employing secure server software (SSL), firewalls, encryption methods, and regular security audits to safeguard data. However, please understand that no system can guarantee complete security, and you share information at your own risk.

If we become aware of any data breach, we will notify affected individuals in compliance with U.S. breach notification laws and best practices.

7. Use of Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and related technologies to:

Enhance the functionality and performance of our site analyze website traffic and user behavior personalize content and advertising track email marketing campaigns

Cookies are small data files that are stored on your device. You can manage or disable cookies in your browser settings, but note that disabling cookies may affect your ability to use certain features of our site.

We may also use third-party services like Google Analytics and Facebook Pixels to help track and understand website performance and user behavior.

8. Third-Party Data Sharing

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We share data with trusted service providers who assist us with website hosting, payment processing, email marketing, and data analysis. These providers are bound by confidentiality agreements and are not permitted to use your data for other purposes. Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new ownership as part of the transaction.

We recommend reviewing the privacy policies of any third-party service providers we may use to understand how they handle your information.

9. Children's Privacy

In compliance with the

Children's Online Privacy Protection Act (COPPA)

, we do not knowingly collect personal information from children under 13 years old. If you believe we have inadvertently collected information from a child, please contact us immediately at

[email protected]

so we can delete the information.

10. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as delivering services, completing transactions, or complying with legal requirements. Once the data is no longer needed, we will securely dispose of it.

11. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to, and processed in, the United States. U.S. data protection laws may not be equivalent to those in your home country, but we take all necessary precautions to ensure your data is protected, regardless of location.

12. How to Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Social Savvy Solutions

Email:

[email protected]

This Privacy Policy was last updated on October 2024.

Your continued use of our website signifies your acceptance of this policy.

We encourage you to periodically review this page for the latest information on our privacy practices.